Operational Intelligence
The flagship MSP and MSSP operations product.
About TAHAI Web Services
A focused product company for MSP operations and web systems.
TAHAI Web Services is operated by Justin Tahai and leads with Operational Intelligence for MSPs and MSSPs, supported by live PSA and IT Docs products plus focused web systems services.
Operating principles
Practical systems, clear records, clean handoffs.
- Make the live products easy to evaluate.
- Keep PSA and IT Docs clear: PSA runs service workflow, IT Docs holds the records, and OI ties the work together.
- Make security, support, privacy, status, and disclosure easy to find.
- Keep the TAHAI visual identity while keeping the evaluation path clear.
Current product focus
Operational Intelligence leads the product stack.
The legacy project image and old domain reference have been removed. The current company focus is the TAHAI product ecosystem for MSP and MSSP operations.
- Operational Intelligence for MSPs and MSSPs: flagship product.
- TAHAI PSA: live service-workflow product.
- TAHAI IT Docs: live documentation and records foundation.
Small print: separate business.
TAHAI Web Services is a separate entity from MAINELY CODE LLC. Same founder, different business.
Company focus
Products first, services in support of the system.
The public website focuses on the current product ecosystem instead of unrelated legacy projects.
PSA
The live service-workflow product for tickets, approvals, projects, and follow-through.
IT Docs
The live documentation foundation for operational records and approved client-facing material.
Looking for the MSP or MSSP product?
Start with Operational Intelligence, use PSA for service workflows, and keep operational records in IT Docs.