Privacy Policy
What information may be received through the public website, support email, and product-interest communications.
Legal Center
Legal, trust, and review documents in one place.
Plain-English public documents for customers, prospects, security reviewers, and procurement teams reviewing TAHAI Web Services, Operational Intelligence, PSA, and IT Docs.
Document set
Built for practical enterprise review.
These pages explain the public website, support paths, live product status, security reporting path, and data-handling expectations. Formal enterprise procurement, regulated-sector use, or custom subscriptions may require additional written agreements.
Terms of Service
Terms for using the public company site and understanding linked products.
Data Handling
Plain-English handling expectations for website inquiries, support requests, OI, PSA, IT Docs, Client View, and enterprise review.
Security
Security posture, role-boundary expectations, customer responsibilities, and disclosure routes.
Responsible Disclosure
How to safely report suspected vulnerabilities or sensitive security concerns.
Support and Status
How to contact support, check public link status, and send product or account questions.
Operational Intelligence, PSA, and IT Docs are live.
Operational Intelligence is the flagship product. PSA and IT Docs are live connected products. Public pricing currently lists Core IT Docs pricing and routes OI/PSA plan questions separately.
Review pricing snapshotRead-only visibility stays limited.
Client View is a read-only allowance for approved client-facing material. It does not replace Owner or Staff seats and cannot be used for internal operational work.
Open IT Docs pageNeed procurement, security, or legal review?
Start with the Trust Center, procurement snapshot, implementation path, and the documents on this page. For enterprise, regulated-sector, or custom contractual review, use email so the request can be routed cleanly.
Looking for the MSP or MSSP product?
Start with Operational Intelligence, use PSA for service workflows, and keep operational records in IT Docs.