Core IT Docs: $10 per internal user per month.
Owner and Staff users are billable internal seats. Core includes a read-only Client View allowance of 25 per organization, or 5 per paid internal seat, whichever is higher.
Procurement snapshot
A concise evaluator packet for OI, PSA, and IT Docs.
This page gives procurement reviewers a concise view of current product status, live destinations, IT Docs pricing, Client View boundaries, support, security, privacy, data handling, and implementation materials.
Current product status
Live product availability at a glance.
Operational Intelligence is the flagship product. PSA and IT Docs are live connected products.
| Product | Status | Public link |
|---|---|---|
| Operational Intelligence for MSPs and MSSPs | Live flagship product | ops.tahaiportal.com |
| TAHAI PSA | Live product | psa.tahaiportal.com |
| TAHAI IT Docs | Live product | docs.tahaiportal.com |
| TAHAI Web Services | Public company and product links | tahai.net |
Send plan questions through the live products or support.
This static pricing snapshot only lists published IT Docs pricing. Use the product portals, support contact, or procurement email path for current OI or PSA terms.
Review links
Start with the public materials before requesting custom documents.
These pages are designed to answer the first procurement pass without burying the evaluator in product screenshots.
Trust Center
Security, support, status, privacy, terms, data handling, and responsible disclosure.
Implementation path
Roles, documentation cleanup, PSA workflow mapping, OI rollout, and approved visibility planning.
Security
Public security summary and responsible disclosure routing.
Data handling
Plain-English summary for public site, support, OI, PSA, IT Docs, Client View, and procurement review.
Legal Center
Privacy, terms, data handling, security, support, and status pages in one place.
Support
Send account, product, billing, security, and procurement questions cleanly.
Need a formal review path?
Use support email for security questionnaires, DPA requests, vendor review, or account-specific procurement questions.
Looking for the MSP or MSSP product?
Start with Operational Intelligence, use PSA for service workflows, and keep operational records in IT Docs.