Use this page when a buyer, partner, or internal reviewer needs the shortest stable version of what is live, how Core IT Docs is priced, what Client View includes, what TAHAI PSA is not yet, and where to review trust materials.
Core IT Docs is $10 per internal user per month. Owner and Staff accounts are billable seats. Core includes a read-only Client View allowance for approved client-facing material: 25 Client View users per organization, or 5 per paid internal seat, whichever is higher.
Larger client portal rollouts, approval workflows, evidence sharing, notifications, and PSA-linked collaboration may require Client Portal Plus or a higher plan.
TAHAI PSA is coming soon as the next service operations lane for tickets, approvals, project status, client collaboration, and documentation loopback into IT Docs.
PSA and Client Portal Plus can support larger paid client collaboration workflows such as approvals, project status, ticket visibility, client questions, notifications, evidence sharing, and PSA-linked collaboration.
View PSA roadmapThis language is intentionally explicit so Client View cannot be misunderstood as open-ended access or as a replacement for internal staff seats.
Core includes 25 Client View users per organization, or 5 Client View users per paid internal seat, whichever is higher.
1 paid internal seat includes 25 read-only Client View users for approved client-facing material.
5 paid internal seats includes 25 read-only Client View users for approved client-facing material.
10 paid internal seats includes 50 read-only Client View users for approved client-facing material.
Client View cannot create, edit, delete, invite users, manage members, access billing, access passwords or secrets, view internal docs or projects, toggle visibility, export org data in bulk, run automation, or perform internal staff work.
Any user doing internal operational work must be Owner or Staff and must consume a billable internal seat.
Use the implementation path to plan roles, Client View approvals, documentation cleanup, and support handoff before inviting a larger audience.
Product support should go to [email protected]. General company and services questions can go to [email protected].
