1 paid internal seat
Includes 25 read-only Client View users for the organization.
IT Docs pricing snapshot
Clear Core pricing before you enter the portal.
TAHAI IT Docs is live. Core IT Docs is $10 per internal user per month. Owner and Staff accounts are billable seats. Core includes a read-only Client View allowance for approved client-facing material: 25 Client View users per organization, or 5 per paid internal seat, whichever is higher. Larger client portal rollouts, approval workflows, evidence sharing, notifications, and PSA-linked collaboration may require Client Portal Plus or a higher plan. TAHAI PSA is coming soon.
Core IT Docs
$10 per internal user per month.
Owner and Staff accounts are billable internal seats. Client View is a governed read-only allowance for approved client-facing material; it is not a substitute for internal staff access.
- Owner and Staff accounts are billable seats.
- Client View can only access approved client-facing material.
- Any user doing internal operational work must be Owner or Staff and must consume a billable internal seat.
Included Client View allowance25/org or 5 per paid seat
Core includes 25 Client View users per organization, or 5 Client View users per paid internal seat, whichever is higher.
Allowance examples
Simple examples for buyer review.
These examples show the included read-only Client View allowance. They do not change the requirement that internal operational work requires a billable Owner or Staff seat.
5 paid internal seats
Includes 25 read-only Client View users for the organization.
10 paid internal seats
Includes 50 read-only Client View users for the organization.
Client View restrictions
Read-only visibility, not staff operations.
Client View cannot create, edit, delete, invite users, manage members, access billing, access passwords or secrets, view internal docs or projects, toggle visibility, export organization data in bulk, run automation, or perform internal staff work.
Larger collaboration
When Core may not be enough.
Larger client portal rollouts, approval workflows, evidence sharing, notifications, and PSA-linked collaboration may require Client Portal Plus or a higher plan.
TAHAI PSA is coming soon as the next service operations lane for tickets, approvals, project status, client collaboration, and documentation loopback into IT Docs.
View PSA roadmapFAQ
Pricing questions
Public buyer language that keeps internal seats, Client View, and PSA availability clearly separated.
How is Core IT Docs priced?
Core IT Docs is $10 per internal user per month. Owner and Staff accounts are billable seats. Core includes a read-only Client View allowance for approved client-facing material: 25 Client View users per organization, or 5 per paid internal seat, whichever is higher.
What happens with larger client collaboration?
Larger client portal rollouts, approval workflows, evidence sharing, notifications, and PSA-linked collaboration may require Client Portal Plus or a higher plan.
How is Client View different from Owner or Staff accounts?
Client View is read-only access to approved client-facing material. Any user doing internal operational work must be Owner or Staff and must consume a billable internal seat.
What is the current purchase path?
TAHAI IT Docs is the current purchase path. TAHAI PSA is coming soon as the next service operations lane.