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MSP + MSSP operations suite

Start with Operational Intelligence. Use TAHAI PSA for service workflow and TAHAI IT Docs for documentation and client records.

Pricing snapshot

Published IT Docs pricing, plus live product links.

TAHAI IT Docs keeps a clear public Core price. Operational Intelligence and PSA are live products; purchase, plan, and enterprise questions for those products should move through the portals or support contact path unless a specific plan is shown in the product.

Published Core price

$10 per internal user per month.

Core IT Docs pricing applies to Owner and Staff internal users. Client View is read-only and allowance-based for approved client-facing material.

$10
/ internal user / month
Examples

Simple examples for evaluator review.

The included read-only Client View allowance is the greater of 25 per organization or 5 per paid internal seat.

1 paid internal seat

$10/month. Includes 25 read-only Client View users for the organization.

5 paid internal seats

$50/month. Includes 25 read-only Client View users for the organization.

10 paid internal seats

$100/month. Includes 50 read-only Client View users for the organization.

Live products

Operational Intelligence and PSA are live products.

OI and PSA purchase terms are handled through the product destinations, support, or procurement contact path unless a specific public plan is listed.

  • Operational Intelligence for MSPs and MSSPs is the flagship product.
  • TAHAI PSA is live at psa.tahaiportal.com.
  • TAHAI IT Docs keeps the published Core price on this page.
Client View

Read-only visibility, not staff operations.

Client View is for approved external visibility only. Internal operational work requires a billable Owner or Staff seat.

FAQ

Pricing questions

Clear public answers without overclaiming unpublished product plans.

What price is public today?

Core IT Docs is $10 per internal user per month.

Is Operational Intelligence priced here?

No public OI price is listed on this static page. Use the OI portal or procurement route for product-specific purchase questions.

Is PSA priced here?

No public PSA price is listed on this static page. Use the PSA portal or support path for current PSA purchase questions.

How is Client View different from staff seats?

Client View is read-only, allowance-based, and limited to approved client-facing material. Owner and Staff users are billable internal seats.

Need product-specific purchase routing?

Open OI, PSA, or the procurement page so the request reaches the right context.

Looking for the MSP or MSSP product?

Start with Operational Intelligence, use PSA for service workflows, and keep operational records in IT Docs.