Privacy Policy
This policy explains how TAHAI Web Services may receive and use information through the public company website, support email, service inquiries, product-interest communications, and linked TAHAI IT Docs routes.
Last updated: May 10, 2026. This public policy is written for website and buyer-review clarity. Product subscriptions, enterprise procurement, regulated-sector use, or custom agreements may include additional written terms. If a signed agreement conflicts with this public summary, the signed agreement controls.
Scope
This policy applies to the public TAHAI Web Services website and related public inquiry routes. TAHAI IT Docs, billing flows, account administration, support communications, and any future paid product surfaces may have additional product-specific rules or written agreements.
Information you provide
TAHAI Web Services may receive information you choose to provide, including your name, email address, organization name, role, service request details, support questions, billing or account context, screenshots, logs, and product-interest notes.
Technical information
When you visit the public website or linked product routes, hosting, security, browser, email, and operational systems may process standard technical information such as IP address, device and browser details, referring page, requested URL, timestamps, and security logs.
Product and support information
TAHAI IT Docs is a separate product surface. Product information is handled according to account configuration, user role, subscribed use, support needs, and any applicable written agreement. Do not submit passwords, private keys, access tokens, regulated data, or confidential operational data through public website forms or ordinary email unless TAHAI Web Services specifically provides an appropriate secure channel.
How information may be used
- To respond to support, product, pricing, PSA roadmap, and service inquiries.
- To operate, secure, troubleshoot, and improve the public website and linked product routes.
- To support account, billing, procurement, implementation, and customer-success workflows.
- To investigate abuse, reliability, security, or policy concerns.
- To satisfy legal, contractual, accounting, or compliance-related obligations when applicable.
Sharing
Information may be processed by service providers or systems used to operate hosting, email, support, security, analytics, billing, or business administration. Information may also be disclosed when needed for legal, security, safety, anti-abuse, or business-continuity reasons.
Retention
Information is retained for as long as reasonably needed for the purpose it was provided, support and business records, security review, legal obligations, dispute resolution, or product operation. Retention may vary by system, account status, and written agreement.
Your choices
You can request correction, deletion, or review of inquiry information by emailing [email protected]. Some information may need to be retained for legitimate business, legal, security, or accounting reasons.
Children
The public company website and TAHAI IT Docs business surfaces are not directed to children.
Security
TAHAI Web Services uses practical safeguards intended to protect public website and product-route information. No internet-connected system can be guaranteed completely secure. Suspected vulnerabilities should be reported through the responsible disclosure route.
Updates
This policy may be updated as the company website, IT Docs, PSA roadmap, or support routes evolve. The updated date on this page reflects the latest public revision.
Contact
Privacy questions can be sent to [email protected].