TAHAI PSA is coming soon as the next service operations lane for tickets, approvals, project status, client collaboration, and documentation loopback into IT Docs.
TAHAI PSA is coming soon. The live product available today is TAHAI IT Docs, and PSA should be evaluated as a roadmap lane until release.
Future paid client-collaboration workflows may include approvals, project status, ticket visibility, client questions, notifications, evidence sharing, and PSA-linked collaboration.
Larger client portal rollouts, approval workflows, evidence sharing, notifications, and PSA-linked collaboration may require Client Portal Plus or a higher plan.
This roadmap lane gives buyers a clear view of planned service operations workflows while IT Docs remains the live product path today.
Service requests and ticket visibility are planned as part of the PSA lane.
Approval workflows can connect client decisions back into the operational record.
Client-facing project visibility can become part of a larger collaboration workflow.
Questions, updates, and notifications can stay connected to the service context.
Approved evidence and handoff material can support review without exposing internal records.
Resolved work should improve the IT Docs knowledge base instead of disappearing in tickets.
The Core IT Docs Client View allowance is intentionally scoped. Larger client collaboration workflows can move into Client Portal Plus, PSA-linked collaboration, or a higher plan as those lanes mature.
The implementation path helps buyers roll out IT Docs now while keeping PSA roadmap interest separate from the current purchase path.
TAHAI IT Docs is live. Core IT Docs is $10 per internal user per month, and Client View access is governed by the included read-only allowance.
View IT DocsSend a note with the service workflow you care about: tickets, approvals, project delivery, client collaboration, evidence sharing, or documentation loopback.
Contact about PSAClear answers for buyers while PSA remains a coming-soon product.
No. The current live product is TAHAI IT Docs. TAHAI PSA is coming soon.
TAHAI PSA is coming soon as the next service operations lane for tickets, approvals, project status, client collaboration, and documentation loopback into IT Docs.
That is the future positioning: approvals, project status, ticket visibility, client questions, notifications, evidence sharing, and PSA-linked collaboration may require Client Portal Plus or a higher plan.
No. TAHAI IT Docs is live today. TAHAI PSA is coming soon as a separate service-operations lane and should be evaluated when released.
