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TAHAI IT Docs is live

TAHAI IT Docs is live. Core IT Docs is $10 per internal user per month with a governed read-only Client View allowance. TAHAI PSA is coming soon.

TAHAI PSA coming soon

The next service operations lane for TAHAI.

TAHAI PSA is coming soon as the next service operations lane for tickets, approvals, project status, client collaboration, and documentation loopback into IT Docs.

Availability

TAHAI PSA is coming soon.

TAHAI PSA is coming soon. The live product available today is TAHAI IT Docs, and PSA should be evaluated as a roadmap lane until release.

  • Current live product: TAHAI IT Docs.
  • Roadmap product: TAHAI PSA.
  • Best next step today: start with IT Docs, then evaluate PSA when it is released.
Future workflow value

PSA and Client Portal Plus can support larger collaboration workflows.

Future paid client-collaboration workflows may include approvals, project status, ticket visibility, client questions, notifications, evidence sharing, and PSA-linked collaboration.

Larger client portal rollouts, approval workflows, evidence sharing, notifications, and PSA-linked collaboration may require Client Portal Plus or a higher plan.

Roadmap intent

Service operations should loop back into documentation.

This roadmap lane gives buyers a clear view of planned service operations workflows while IT Docs remains the live product path today.

Tickets

Service requests and ticket visibility are planned as part of the PSA lane.

Approvals

Approval workflows can connect client decisions back into the operational record.

Project status

Client-facing project visibility can become part of a larger collaboration workflow.

Client questions

Questions, updates, and notifications can stay connected to the service context.

Evidence sharing

Approved evidence and handoff material can support review without exposing internal records.

Documentation loopback

Resolved work should improve the IT Docs knowledge base instead of disappearing in tickets.

Future collaboration plans

PSA and Client Portal Plus are the natural home for larger collaboration workflows.

The Core IT Docs Client View allowance is intentionally scoped. Larger client collaboration workflows can move into Client Portal Plus, PSA-linked collaboration, or a higher plan as those lanes mature.

Workflow examples

Planned collaboration lanes stay separate from basic read-only Client View.

  • Approvals and client decisions.
  • Project status and ticket visibility.
  • Client questions and notifications.
  • Evidence sharing and PSA-linked collaboration.
Plan today with clear product boundaries.

The implementation path helps buyers roll out IT Docs now while keeping PSA roadmap interest separate from the current purchase path.

IT Docs remains the starting point.

TAHAI IT Docs is live. Core IT Docs is $10 per internal user per month, and Client View access is governed by the included read-only allowance.

View IT Docs

Want early PSA updates?

Send a note with the service workflow you care about: tickets, approvals, project delivery, client collaboration, evidence sharing, or documentation loopback.

Contact about PSA
FAQ

PSA roadmap questions

Clear answers for buyers while PSA remains a coming-soon product.

Is TAHAI PSA the current purchase path?

No. The current live product is TAHAI IT Docs. TAHAI PSA is coming soon.

What will PSA add?

TAHAI PSA is coming soon as the next service operations lane for tickets, approvals, project status, client collaboration, and documentation loopback into IT Docs.

Will PSA and Client Portal Plus support larger client collaboration?

That is the future positioning: approvals, project status, ticket visibility, client questions, notifications, evidence sharing, and PSA-linked collaboration may require Client Portal Plus or a higher plan.

Are IT Docs and PSA the same product today?

No. TAHAI IT Docs is live today. TAHAI PSA is coming soon as a separate service-operations lane and should be evaluated when released.